True Emergencies
What qualifies as emergency:
- Burst water pipe
- Gas leak
- No power to entire home
- Sewage backup
- Storm damage causing water entry
- Security breach
First Steps
- Make area safe
- Turn off water/gas/power if needed
- Call your regular tradie first
- Search for emergency services
- Get estimate before work starts
What to Expect
- After-hours call-out fee: $100-300
- Higher hourly rates (1.5-2x)
- May be temporary fix
- Still get license number
Avoiding Scams
- Don't use first Google ad
- Ask for license number
- Get price estimate first
- Be wary of excessive quotes
- Get receipt with ABN
After the Emergency
- Get proper repair quoted
- Check insurance coverage
- Address root cause
- Save receipt for tax/insurance