Identifying Defective Work
- Not matching specifications
- Not meeting Australian Standards
- Poor workmanship
- Wrong materials used
- Incomplete work
Your Rights
Under consumer law, you can require:
- Free repair or rectification
- Refund if work can't be fixed
- Compensation for damage caused
Steps to Take
- Document the defects thoroughly
- Notify tradie in writing immediately
- Give opportunity to inspect and rectify
- Set reasonable deadline
- Escalate if not resolved
Getting an Expert Opinion
- Independent building inspector
- Written report with photos
- Identifies defects and standards breached
- Estimates rectification costs
If Tradie Won't Fix
- Lodge Fair Trading complaint
- Consider tribunal action
- Get quotes for rectification
- Claim costs against original tradie
Don't
- Have someone else fix without documentation
- Destroy evidence of defects
- Wait too long to act
- Pay final invoice for defective work