Check the License
All plumbers must be licensed. In Australia, verify through:
- NSW: NSW Fair Trading
- VIC: Victorian Building Authority
- QLD: QBCC
- Other states: Your state building authority
What to Ask
- Are you licensed? What's your license number?
- Do you have public liability insurance?
- Can you provide a written quote?
- What's your call-out fee?
- Do you guarantee your work?
- How long will the job take?
Red Flags
- Won't provide license number
- Cash only, no invoice
- Quote seems too low
- Pressure to decide immediately
- No fixed business address
- Won't put quote in writing
Getting Quotes
For larger jobs, get 2-3 quotes. Make sure each quote includes:
- Itemised cost breakdown
- Materials to be used
- Timeline
- Payment terms
- What happens if issues are found