Contact Us
Choose the option that best fits your enquiry
General Enquiry
Questions about how Tradies Nation works, our services, or anything else.
Customer Support
Help with an existing job request, issues with a tradie, or service questions.
Join as a Tradie
Apply to join our network of verified tradies.
Complaints
Report issues with a tradie or provide feedback about your experience.
Payment Enquiries
Questions about platform fees, payments, or invoicing (for tradies).
Legal Matters
Legal enquiries, dispute escalation, or formal correspondence.
About Our Response Times
Tradies Nation is run by one person. I read and respond to every message personally. This means:
- General enquiries: Usually within 1-2 business days
- Support requests: Usually within 1 business day
- Tradie applications: Verification takes 2-5 business days
- Complaints: Acknowledged within 1 business day, investigated promptly
I genuinely want to help. If something's urgent, please say so in your message.